DaaS: Commonly asked Questions

myDesk: Desktop as a Service

Driving IT efficiencies whilst lowering TCO


Innovative & Disruptive

Austraserv’s innovative and disruptive DaaS solution allows IT managers to meet user demand with an auto scaling HTML 5 solution that requires no additional software downloads.

Cloud Integration

Through the usage of trusted technologies such as AWSCloudWatch, EC2, RDS & Ericom connect, Austraserv’s myDesk Solution is cost effective and scalable allowing organisations to pro-actively manage their infrastructure environment.

Multi-Platform across all Devices

Due to the HTML5 based design, myDesk permits an agnostic multi platform architecture that allows organisations to deploy & publish Applications across all operating environments.

Cost Effective with Transparency

Driving the infrastructure environment to meet the needs of your business whilst reducing TCO, myDesk can analyse where the costs are incurred across an infrastructure landscape with full visibility, improving (SAM) software asset management.

myDesk DaaS Solution

Having delivered large scale VDI solutions across multiple sectors for a combined 10 + years, we have developed a partnership between leading technologies such as AWS and Ericom to produce myDesk, a DaaS system that solves some of the challenges left behind with transitioning to VDI, using a scalable flexible solution.

Organisations can meet end-user demands for a consistent experience across all devices whether in the office, at home or on the go. myDesk will ensure that the business computing environment is secure, easy to manage and in continuous compliance with corporate & IT governance.

myDesk in the Public Cloud

To overcome the cost hurdles associated with semi-private clouds, Austraserv have turned to the public cloud as our hosting provider. Public clouds are managed by respected enterprises such as Amazon Web Services or Azure and provide highly available and secure platforms for hosting desktops. In addition, public clouds include built-in Microsoft operating system licenses for Windows Server 2008, which can be used along with a Microsoft RDS CAL as a lower cost cloud desktop operating system.

myDesk can provide a unique and ideal solution for rapidly and inexpensively desktop provisioning to users.

myDesk offers hosted desktops on a monthly subscription or a pay-as- you-go model, allowing customers to trade capital expense for operating expense, lowering the total cost of ownership for the entire IT infrastructure.

myDesk in Hybrid Cloud

The majority of DaaS offerings are provided by companies who build a semi-private cloud in their data center. The DaaS company takes on the cost and complexity of implementing the virtual desktop infrastructure, and then, in a sense, rents out a portion of this infrastructure to its customers. Vendors that build their own data center typically use well-established virtualization platforms, such as those by VMware or Citrix and offer Microsoft desktop operating systems such as Windows 7.

The costs associated with building the data center and providing the Microsoft operating system place the price tag for this type of DaaS too high to push DaaS into the mainstream. In addition, most DaaS companies require significant commitments for desktop usage, further increasing the price tag for semi-private DaaS solutions.

Austraserv’s clients may consider desktops in the public cloud when they need to;

  • Quickly provide desktops to new employees to give instant access to corporate applications
  • Support temporary or seasonal workers who need access to desktops for a limited length of time
  • Build an inexpensive disaster recovery environment
  • Create an environment for legacy applications that are shared by multiple users

Our Partners

DaaS: Austraserv's Product 29
DaaS: Austraserv's Product 28
DaaS: Austraserv's Product 27
myDesk: Austraserv's DaaS Product

White papers & Case Studies

Virtualisation Saving Costs

October 15, 2015

DaaS vs. VDI

August 18, 2015

DaaS Case Study – Hanas

August 18, 2015